24x7 off-road assistance

Tata Motors has launched the on-road assistance service in association with MyTVS (A division of TV Sundaram Iyengar & sons). MyTVS has a network of over 2,700 autnorised service providers covering the entire country barring the state of J&K & Andaman & Nicobar Island, Lakshadweep.

MyTVS Autorised service providers will be responsible for attending the complaint & resolve the same on the spot and in case the same is not possible then the towing of the car of the nearest workshop shall be arranged.

Response time:

Within City Limit 60 minutes
On Highways and other places 120 minutes

#Conditions Apply

*The response time will depend on the location, terrain, traffic density and the time of the day

**As per plan option

Scope of On-Road assistance services that will be attended:

  • Change of flat tyre wih the spare wheel – labor charges covered
  • Electrical/mechanical break-down – lobor/parts/consumables will be charged extra (unless same are covered under warranty)
  • Batter/starting problem – repairs/ rectifications
  • Low fuel – fuel/consumables chargeable extra
  • Key Lock-out
  • Towing (upto certain kms)
  • Few minor jobs that can be done on breakdown site (defined by TATA motors)

Offerings

  • Free during the warranty period
  • Post warranty retail plans available ‘500/- and ‘900/- for a period of one year.